Frequently asked questions
Can I try Attentive before I pay for it?
Absolutely! Attentive is free for 7 days, without any limits. Give it a shot with as many of your team members as you need
Is there an option to pay annually?
Yup! You can pay monthly or annually. Select annual payment to get discount.
Will Attentive work with my computer?
Attentive's only requirement is a modern browser such as the latest version of Chrome, Safari, Firefox, or Internet Explorer. It will work on both Mac and PC computers as well as any modern smartphone.
Can I change my plan?
You can upgrade or downgrade your plan at any time. If you’re downgrading you may be required to remove some users before making the shift. You will be charged/credited the difference between the cost of your prior plan and your new plan as soon as the change is made. Any credit you receive will be applied to your next invoice.
How do I pay for Attentive?
You can purchase a Attentive subscription with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI compliance ensure that your data stays secure.
Do you offer discounts for charities?
Yes we do! Send our support team a message with your information and, if you’re eligible, we’ll set you up.
When will I be billed?
After you've completed your 7 day free trial, we'll ask you to fill in your billing information. That will be the start of your billing cycle, and you’ll be billed on that day every month. You can alternatively select annual billing for a discount.
Can I export my data?
Yes, you can download a complete copy of your Attentive account at any time.
How secure is your site?
We use SSL encryption and are Level 1 PCI compliance. So you can be sure that, with Attentive, your private data stays private.